Overview
This occupation group covers ICT Support Technicians not elsewhere classified. Occupations include: Applications Packager; Computer Systems Technician; Telecommunications Computer Systems Technician
Skills
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
Tasks
- determining software and hardware requirements to provide solutions to problems
- responding to inquiries about software and hardware problems
- adapting existing programs to meet users' requirements
- installing and downloading appropriate software
- ensuring efficient use of applications and equipment
- implementing computer networks
- designing and maintaining websites
- repairing and replacing peripheral equipment such as terminals, printers and modems
- may work in a call centre
Related Occupations
Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.
Training Pathways
5 courses found.
| Course name | Providers |
|---|---|
22603VIC: Certificate IV in Cyber Security
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22586VIC: Certificate II in Integrated Technologies (Pre-vocational)
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22519VIC: Certificate IV in Integrated Technologies
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11316NAT: Certificate III in Simulation and Interactive Technologies
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10805NAT: Certificate III in Simulation and Interactive Technologies
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