Sales Assistant (General)

Overview

Sells goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

Tasks

• determining customer requirements and advising on product range, price, delivery, warranties and product use and care
• demonstrating and explaining to customers the establishment's goods and services
• selling food, beverages, clothing, footwear and other personal and household goods and services
• accepting payment for goods and services by a variety of payment methods and preparing sales invoices
• assisting with the ongoing management of stock such as product inventories and participating in stocktakes
• stacking and displaying goods for sale, and wrapping and packing goods sold

Alternative Titles

• Retail Sales Assistant

Specialisations

• Clothing Sales Assistant
• Cosmetic Sales Assistant
• Fast Food Sales Assistant
• Hardware Sales Assistant