Credit or Loans Officer

Overview

Analyses, evaluates and processes credit and loan applications. May work in a call centre.

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate II or III (ANZSCO Skill Level 4)

Tasks

  • analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards
  • contacting financial and credit institutions to obtain information about customers
  • preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions
  • authorising the approval of credit and loan applications and recommending credit and loan conditions and limits
  • keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action
  • answering inquiries concerning credit standing of customers, loan balances and penalties
  • may recommend, approve and arrange mortgages
  • may work in a call centre

Alternative Titles

  • Lending Consultant
  • Loans Consultant
  • Loans Officer

Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.