ICT Support Technicians Nec

Overview

This occupation group covers ICT Support Technicians not elsewhere classified. Occupations include: Applications Packager; Computer Systems Technician; Telecommunications Computer Systems Technician

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

Tasks

  • determining software and hardware requirements to provide solutions to problems
  • responding to inquiries about software and hardware problems
  • adapting existing programs to meet users' requirements
  • installing and downloading appropriate software
  • ensuring efficient use of applications and equipment
  • implementing computer networks
  • designing and maintaining websites
  • repairing and replacing peripheral equipment such as terminals, printers and modems
  • may work in a call centre

Related Occupations

Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.

Training Pathways

5 courses found.

Course name Providers
22603VIC: Certificate IV in Cyber Security
View on:
Training.gov.au
View Providers
22586VIC: Certificate II in Integrated Technologies (Pre-vocational)
View on:
Training.gov.au
22519VIC: Certificate IV in Integrated Technologies
View on:
Training.gov.au
22334VIC: Certificate IV in Cyber Security
View on:
Training.gov.au
Funded under:
User Choice Program (Subsidy) , User Choice Program (Subsidy)
Offered as:
Traineeship
Superseded by:
22603VIC : Certificate IV in Cyber Security
View Providers
10805NAT: Certificate III in Simulation and Interactive Technologies
View on:
Training.gov.au