Sales Assistant (General)

Overview

Sells goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

Tasks

  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • demonstrating and explaining to customers the establishment's goods and services
  • selling food, beverages, clothing, footwear and other personal and household goods and services
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • stacking and displaying goods for sale, and wrapping and packing goods sold

Alternative Titles

  • Retail Sales Assistant

Specialisations

  • Clothing Sales Assistant
  • Cosmetic Sales Assistant
  • Fast Food Sales Assistant
  • Hardware Sales Assistant

Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.